Let's get real and the National Service Framework

Let’s get real assists services to meet the requirements of the Nationwide Service Specification Framework. Service specifications from the Nationwide Service Specification Framework are an essential component of the contracting process, stating the types of contracted services, both mandatory and recommended, and the lines of accountability for service delivery. 

Service specifications revised recently in the first phase of the National Service Framework project were made available for use in the non-government organisation (NGO) sector from 1 July 2009 and will be in place in district health board (DHB) provider arms from 1 July 2010. It is expected that DHBs will be transitioning to the revised service specifications (all three phases) over the next two to three years and embracing the service objectives that are outlined. The Tier One service specification, a mandatory document, includes reference to Let’s get real. Developing workforce is one of the Tier One service specification objectives and Let’s get real is a framework that will assist DHBs to achieve the objective. 

In general, implementing Let’s get real within your organisation and/or service will assist with meeting a number of audit targets. Let’s get real was developed with reference to the Health and Disability Service Standards and the recovery competencies. Let’s get real supports the development of a workforce and service that prioritises recovery, is person centred, culturally capable and committed to assuring and improving the quality of services for people (reflecting the focus of audits). Therefore, implementing Let’s get real will support any organisation to meet audit standards and requirements and provide good service.

Page last updated: 11 May 2010