What's in the KPP survey?

The Knowing the People Planning (KPP) survey is a simple questionnaire designed to help you assess how well your service is providing the ten key features of good service provsion. You can use the KPP survey questions to assess service features, as shown below. The survey can be easily adapted or added to meet local needs and priorities.

Download our toolkit to view survey.

Question	Length of time with service
Feature	Treatment leading to discharge and self-management.
Question	Crisis service use and admissions
Features	Prompt access to services when needed. Service accountability.
Question	Discharges
Feature	Treatment leading to discharge and self-management.
Question	Treatment/care plan
Features	Service accountability. Personal assessment and treatment plans are developed. Treatment leading to discharge and self-management.
Question	Crisis or relapse prevention
Features	Relapse prevention plans are up to date. Service accountability. Prompt access to services when needed.
Question	GP status
Features	Health treatment and advice. Coordination of services.
Question	Medication
Features	Personal assessment and treatment plans are developed. Continuity of care. Health treatment and advice.
Question	Accommodation
Features	Social support. Service accountability. Coordination of services.
Question	Work or activity
Features	Social support. Service accountability. Coordination of services.
Question	Leisure activity
Features	Social support. Service accountability. Coordination of services.

Page last updated: 3 September 2010